Communicate complex issues both at a technical and non-technical level to different audiences.Participate in special projects and teams when required as well as take part in meetings with clients’ technical personnel as required.Become an expert in all facets of the SAP Fieldglass’ proprietary services procurement application as part of Procurement Product Support.Serve as a liaison between various internal teams such as Development, QA, DBA’s and Professional Services.Properly document results of analysis and obtain internal team and external clients/partners’ sign-off on solutions and/or processes.Collect, analyze and work to provide solutions for projects, client/partner initiatives, day to day issues and other related responsibilities.Providing exceptional support to internal teams regarding any system issues that have been escalated to the Cloud Technical Support Engineering Team in accordance with Service Level Agreements.Responsibilities, success factors and competencies can include the following, but may be customized due to regional or business need.

The ideal candidate must also have exceptional analytical, critical thinking, and troubleshooting skills. The successful candidate must have working experience creating and editing SQL, preferably T-SQL, on a day to day basis to resolve issues. We are currently seeking a Support Engineer to provide back end/technical support for all users of the SAP Fieldglass application, our proprietary services procurement application, as part of Procurement Product Support. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now! How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. Our company culture is focused on helping our employees enable innovation by building breakthroughs together.

Sap fieldglass customer support